Privacy Policy

Effective Date: August 19, 2025

The Brokerage Windows (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.thebrokeragewindows.com, engage with us in person, or interact with us through SMS/text messaging programs.

By providing your phone number and opting in to receive messages from us, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Contact Information: such as your name, email address, phone number, and mailing address.
  • Service Information: details about your home, project inquiries, and service requests.
  • Communications: messages exchanged with us, including SMS/text communications.
  • Website Usage Data: including cookies, IP addresses, and browsing activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide quotes, schedule consultations, and deliver window and door services.
  • To communicate with you, including via SMS/text messaging (with your consent).
  • To send updates, appointment reminders, promotions, and customer service notices.
  • To comply with applicable laws, regulations, and carrier requirements.

3. SMS/Text Messaging Compliance

  • By providing your mobile phone number, you expressly consent to receive SMS/text messages from The Brokerage Windows.
  • Message frequency may vary. Message and data rates may apply.
  • You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive one confirmation message.
  • To request help, reply HELP or contact us at 801-487-9994 or info@thebrokeragewindows.com.
  • We do not sell, rent, or share your mobile number with unaffiliated third parties for their own marketing purposes.

4. How We Share Your Information

We may share your information only as necessary:

  • With service providers and contractors who perform work on our behalf.
  • As required by law, regulation, or legal process.
  • In connection with a merger, acquisition, or sale of assets.

We do not sell or lease your personal information to third parties.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure.

6. Your Privacy Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for marketing communications, including SMS messages.
  • Request details about how we use your information.

To exercise these rights, please contact us at info@thebrokeragewindows.com.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

The Brokerage Windows
Website:
www.thebrokeragewindows.com
Phone: 801-487-9994
Email: info@thebrokeragewindows.com